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Latest News



Our Name Is Changing!

To our valued customers,

Our name is changing! Isis I.T. will be Gray Matter Group as of February 2015.

The primary reason is the unfortunate negative association our current name has with the militant group that has been referred to as ISIS. We, of course, do not want to convey any connection with this group. We had hoped this would not be an issue, but it has become a distraction for our customers, technicians and potential customers.

We also wanted the name change to reflect plans we have for future new services and expansion of our business.

We are excited about the opportunities this change will bring, letting us grow and offer more services, while still maintaining the friendly, honest, knowledgeable, hardworking computer and network support we have done for years.

We appreciate your business and look forward to working with you in this new chapter of our business. Please contact us with any questions you have regarding this change.

Payments/checks can be made to either name.

Best regards,
Graham Youngblood
President, Gray Matter Group/Gray Matter Group
919-932-6150

Rogue/Fake Antivirus Virus
For the last several months at Gray Matter Group, we've had many computers become infected with a fake antivirus virus. It tricks the computer user into clicking on an install program for an antivirus removal program, often called "FBI Virus" "Antivirus Live" "Advanced Virus Remover" and "Internet Security 2010". Once installed, this program is very difficult to remove and causes not only nuisance items like pop-up windows that report false virus infections, but tries to get credit card information in order to pay to remove the fake infections.

Keeping your real antivirus program up-to-date is key to avoiding this problem, but we are also noticing it is being changed to disable many common antivirus programs. We are currently encouraging people to upgrade their Windows XP operating systems if possible, since those systems are the most vulnerable to this attack, though Windows 7 users are being targeted as well.

There are several steps involved in removing this virus, so if you are infected with it, consider calling Gray Matter Group to help you to remove it and install software like Microsoft Security Essentials in order to guard against re-infection.
10PACK and 10PACK+ Programs Introduced
Gray Matter Group is proud to announce our new 10PACK and 10PACK+ programs are available for both business and home customers who need regular I.T. support but not a regular visit. These cost-conscious plans deliver great quality support at a reduced rate because you are buying in bulk. With 10PACK you get 10 hours of on-site support from an Gray Matter Group technician, for either emergency items or regular upgrades or help with your computer setup. 10PACK+ includes the same great support option, PLUS 24/7 monitoring of your critical computers, such as servers. We will alert you to potential problems so that either you or we can act to avoid those problems.

Contact us today to start your support plan!

Our Services

10PACK and 10PACK+ Hourly Service
10PLAN Business Service
Home/Home Office
Web Services


Contact us for more information:
1-877-970-4747,
info@graymatter-it.com
or go to our Get Help Now page for additional options.

Gray Matter Group

     

Contact Us

88 Vilcom Center, Suite 180
Chapel Hill, NC 27514
Phone:919-932-6150
Toll-free:877-970-4747
Fax:919-932-6150
E-mail:info@graymatter-it.com