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10PACK and 10PACK+:
I.T. support and 24/7 monitoring

For those companies and home users who need a regular technician to call but don't need a weekly visit, we offer two great plans called 10PACK and 10PACK+. 10PACK fits your budget, since we can reduce our regular hourly rate when you purchase these plan packages.

With 10PACK, you get a 10-pack of on-site or bench service (at our office) hours to use when you need them. Because there is a discounted hourly rate with these packs, you get excellent service at an excellent price!

Here's how 10PACK+ works:

You get a 10-pack of on-site or bench service (at our office) hours
PLUS remote monitoring of your critical computers.

With remote monitoring, we are able to alert you to potential problems that could cause downtime or data loss, and arrange to fix those problems for you.

You get the multiple services of a budget-friendly computer technician service PLUS the security of remote monitoring in one easy package.

We offer:
• Certified professionals with 10+ years of experience monitoring and on-call
• Support over the phone, via remote control or on-site
• Alerts sent to you in texts, by phone and/or email
• Off-site backup courier service

10 hours of on-site or bench service with our experienced technicians Plus remote monitoring of your critical machines

Price list

Other Services

10PLAN Business Service
Home/Home Office
Web Services

Contact us for more information:
or go to our Get Help Now page for additional options.

Gray Matter Group


Contact Us

88 Vilcom Center, Suite 180
Chapel Hill, NC 27514
Toll-free:877-970-ISIS (4747)